About the Company:

Our client is a dynamic and customer-focused business dedicated to delivering exceptional service across hair, beauty, and personal care. The team is passionate about helping people feel confident through high-quality products and professional services. They foster a supportive, trend-driven environment where growth and creativity thrive.
 

About the Role:

This dynamic and fast-paced role supports the COO and senior leadership team. You will be the first point of contact at the Support Centre, ensuring a professional and welcoming environment for all visitors, while managing the COO’s diary, inbox, and key meeting coordination. In addition to EA responsibilities, you’ll assist with office administration, event planning, playing a vital role in the smooth day-to-day operation of our workplace.

Duties:

• Provide high-level executive support to the COO, including diary and inbox management.
• Coordinate and prepare agendas, documents, and follow-ups for executive and leadership meetings.
• Act as the first point of contact at reception, greeting all visitors and managing front desk operations.
• Schedule and manage meeting room bookings, ensuring rooms are set up and presentable each day.
• Answer and redirect incoming calls professionally, taking accurate messages when required.
• Organise catering and logistics for board meetings, internal events, and executive functions.
• Assist with preparation and distribution of hampers, gifts, and staff recognition items.
• Order and maintain office supplies, kitchen stock, and stationery to ensure daily operational readiness.
• Support the wider team with administrative tasks, maintaining a professional and efficient office environment.
• Conduct weekly office walkthroughs to monitor maintenance, cleanliness, and OH&S compliance.

Skills & Experience

• Proven experience in an Executive Assistant, Office Coordinator, or similar administrative support role.
• Strong organisational and time management skills, with the ability to manage multiple priorities.
• Professional communication skills, both written and verbal, with a confident phone manner.
• High attention to detail and a proactive approach to problem-solving.
• Strong interpersonal skills with the ability to build relationships across all levels of the business.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Experience coordinating meetings, events, and catering logistics.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Positive, can-do attitude with a focus on creating a welcoming and efficient office environment.
• Experience in reception or front-of-house duties is highly regarded.